Frequently asked questions (FAQ)
BackBuddy is suitable for babies and toddlers from approximately 6 to 24 months, depending on your child's development.
BackBuddy is a head, neck, and back protector that helps reduce the impact of a fall when your child is learning to sit, stand, or walk.
Yes. BackBuddy is designed with safety and comfort as a priority. The product is made of high-quality memory foam, is OEKO-TEX certified and free of harmful substances.
Please note: BackBuddy is a tool and not a substitute for adult supervision.
BackBuddy helps cushion the impact when falling backward, but cannot prevent all injuries. Always use the product under supervision.
Yes, BackBuddy is lightweight and ergonomically designed. Use it primarily during playtime and moments when your child is actively practicing sitting, standing, crawling, and walking.
Yes, the shoulder straps are adjustable so the BackBuddy grows with your child and remains comfortable.
No. BackBuddy is designed not to restrict your child's natural freedom of movement.
The cover is easy to clean with a damp cloth. Always follow the washing and care instructions to maintain quality.
Yes, BackBuddy is suitable for both indoor and outdoor use, for example on tiles, grass or other hard surfaces. Please note: The cover is not water-repellent.
In our test, we had babies aged 6 to 24 months wear BackBuddy. All babies accepted BackBuddy within 30 seconds. Thanks to its lightweight, soft memory foam padding, and ergonomic design, BackBuddy is quickly and comfortably accepted by most babies.
Orders are usually shipped within 2-3 business days (if in stock). During promotions or holidays, delivery times may vary slightly.
Yes, you have the right to return your order within 14 days of receipt, provided it is unused and in its original condition. For return information, please contact retour@backbuddy.nl
We are happy to help you personally. Send an email to info@backbuddy.nl and we will respond as soon as possible (within 2 working days).
