General questions

What is the Back Buddy made of?

Back Buddy stands for safety without compromise. Because safety is not a detail for us but a starting point, we only choose the highest quality materials for your baby.

Outer material: 72% cotton, 25% linen, 3% elastane

Padding: The Back Buddy is padded with specially developed memory foam made of polyurethane for optimum protection and comfort.

What ages is the Back Buddy suitable for?

The Back Buddy is designed for babies from 6 months old . The Back Buddy is adjustable and can therefore be used until the moment that the children can walk well and independently. How long you use the Back Buddy depends entirely on the pace of you and your child(ren).

Can the Back Buddy be used while sleeping?

No, the Back Buddy is only intended to provide your child with the best protection while playing, crawling, practicing walking or sitting upright.

Is the Back Buddy adjustable?

Yes. Our products are designed with care, attention to detail and a passion for comfort. To ensure that your baby gets the best support at every stage, we have made sure that the Back Buddy grows with your baby! By means of adjustable shoulder straps you guarantee the best fit for your baby and his cutest Buddy every day!

Can I give the Back Buddy as a gift?

Yes, the Back Buddy is a perfect gift for both parents and child! The Back Buddy comes in a luxury box with and a cotton dud bag to store the Back Buddy in. Each Back Buddy has its own unique story!

Tip: The Backbuddy is also a nice gift for grandparents or parents of twins.

In which colours and designs is the Back Buddy available?

At Back Buddy we work hard on new products every day. Check out our webshop for available colors and designs.

Questions about safety and development and comfort

Is the Back Buddy safe for my baby?

Absolutely, Back Buddy stands for safety without compromise. For us, safety is not a detail but a starting point.

For this reason, our Back Buddy is hypoallergenic, BPA-free and designed with breathable and moisture-absorbing materials. The Back Buddy is 100% free of chemicals that are harmful to the baby's skin and health. All our products are OEKO-TEX certified .

Want to read more about OEKO-TEX certification and how it can protect you and your baby?
check out our blog page.

Is the Back Buddy safe for everyday use?

Yes, the Back Buddy is designed with safety as our highest priority. The comfortable design makes wearing the Back Buddy a joy every day!

Is the Back Buddy comfortable for my baby?

Yes. Our products are designed with care, attention to detail and a passion for comfort. With adjustable shoulder straps, the Back Buddy is guaranteed to have the right fit for your baby. Because we only use the best materials at Back Buddy, our products are hypoallergenic and your baby's skin remains well protected. Through our breathable and moisture-absorbing materials in the Back Buddy, your baby is well supported in temperature regulation in every situation. The Back Buddy is also free of BPA and other harmful substances, allowing your child to play and discover freely and without limits without you having to worry. In addition, the Back Buddy is super light and ergonomically designed to optimally protect your baby. It is extremely important to us that your baby can go on adventures comfortably with their new Buddy!

How long per day can my child wear the Backbuddy?

The Back Buddy is designed to protect your little adventurer every day as they explore the world!

This way, the Back Buddy can be worn during playtimes, training sessions with walking or playing outside . There is no time limit for wearing the Back Buddy. When or how long you wear the Back Buddy depends on the adventure of the day!

The Back Buddy is not intended for moments such as: showering, sleeping or swimming.

Can the Back Buddy prevent falls or injuries?

No, falling is part of learning to walk. Although we understand that a fall of your little one can be very scary, falling is an essential part of your baby's motor development.

The Back Buddy cannot prevent falls and is not intended to do so. The Back Buddy is designed from an ergonomic point of view to make this natural process safer by offering your baby support where it is needed.

These are your baby's back, neck and head. In young children, the head is relatively "heavy" compared to the body, which makes falling backwards more common. Because the neck muscles are often still weak and the skull is still developing, a backward fall can have major consequences. That is why it is important to protect your baby well from this.

Want to read more about how the Back Buddy protects your baby? Check out our blog!

Can the Back Buddy help my child's confidence as they learn to walk?

Absolutely! The Back Buddy gives your child space to move freely, fall, get up and try again.

Children who feel protected often dare to explore more and take initiative more quickly when learning to stand and walk. As a result, they develop their motor skills less reservedly, which can visibly increase their self-confidence.

If you as a parent feel very anxious about falling, this can play a big role in the sense of security and self-confidence that your child experiences. For example, children react strongly to emotional signals from anxious or overly concerned parents. Back Buddy is therefore not only a Buddy for your child but also for you as a parent.

This way, you can experience more peace through a Back Buddy, knowing that your baby is well protected while being carried. By radiating peace and mutual trust, you as a parent stimulate a safe learning environment in which discovering equals fun and making mistakes is allowed. This is in contrast to a place where you and your child must be constantly alert. The Back Buddy can therefore be beneficial for the self-confidence of both parent and child.

Want to learn more about how your parenting style can help your child's development? Check out our blog!

Does the Back Buddy affect my child's freedom of movement and/or motor development?

Freedom of movement: No. The Back Buddy is specifically designed to provide comfortable protection while playing, walking or discovering new places. Ensuring your baby's freedom of movement is of great importance to us and has therefore been included in our ergonomic design.

Motor development: No, on the contrary, the Back Buddy stimulates a safe learning environment for your baby. Despite the belief of many, many studies show that no pain signal is necessary for babies to properly develop their motor skills. It is essential that children experience safety and self-confidence. The Back Buddy offers an accessible way for you and your child to build this trust and safe feeling step by step. Wearing the Back Buddy can therefore make a positive contribution to the motor development of your little adventurer.

Questions about care and maintenance

How do I clean the Back Buddy?

When ordering a Back Buddy, you will receive care instructions. These contain everything you need to know to get your Back Buddy clean for your next adventure.

We recommend gently hand cleaning the exterior and not fully submerging the memory foam in water. For more information, visit our care and instructions page .

Can I wash the Back Buddy machine?

Due to the special memory foam on the inside of the product, it is not recommended to machine wash or fully wet the Back Buddy. Follow the care instructions provided for a perfectly clean result.

For more information: Visit our care and instructions page

Questions about shipping, returns and delivery

How long does delivery take?

We aim to deliver your order within 2-5 working days .

What are the shipping costs?

At Back Buddy we take care of the shipping costs. This means that you do not have to pay any shipping costs .

What is the return period?

You can return your product within 14 days of receipt . You do not need to give a reason to return your product.

Who pays the return costs?

The costs for returning are for the consumer.

How can I return a product?

If you want to return a product you can send an email to: admin@backbuddy.nl

This is allowed without giving a reason. Make sure you include your personal order number in the email. We will then contact you with further instructions for returning your product. For more information, you can visit our returns policy page .

Any other questions?

Even if your question is not listed there is no reason to panic. We are happy to help you on our contact page where we will handle your question with attention and care. Do you not have a specific question but are you simply not finished reading and/or learning?
Then take a look at our blog page.